amirgc's profile

Groupie

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3 Messages

Tue, Dec 4, 2018 4:00 PM

This device is not eligible to swap . Samsung Galaxy S9

I bought the Galaxy S9 (Unlocked). I have boost SIM from another mobile and when I try to use that on this S9 then for the first few minutes it works. But sim is locked after that. when I try to swap the device online I get the error msg This device is not eligible to swap.

Responses

Hamilton

Boost Care

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2.2K Messages

2 years ago

Hi there, @amirgc! SIM cards may not be shared between two devices. Each SIM card is assigned to a device and paired together. You may not simply pop a SIM card out of one device and use it immediately in another device. You will need a compatible SIM card for your unlocked device. You can get it using the eligibility checker here at https://activate.boostmobile.com/bring-your-phone.

Groupie

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3 Messages

2 years ago

It is compatible @Hamilton. I check on the link you provided

Hamilton

Boost Care

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2.2K Messages

2 years ago

You need to order a compatible SIM card there.