jfergie03's profile

Newbie

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2 Messages

Wed, Jan 2, 2019 7:00 PM

Samsung S6 keeps saying invalid SIM card

I reset my s6 and it works fine for a few minutes then it says invalid SIM card and has no service and I have to restart it again.

Responses

Newbie

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2 Messages

2 years ago

I turned off the wifi and put the phone in airplane mode then restarted the phone well in airplane mode. When it turned back on I updated the PRL and so far it seems to be working. If it does it again I will message you privately. thank you

Royt

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1.4K Messages

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470 Points

2 years ago

So sorry to hear about this experience, jfergie03. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.

Kira_M

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1.7K Messages

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1.3K Points

2 years ago

We're glad to know everything is working properly. If you have any other questions or concerns, please let us know. We're here to help. -Kira_M.