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TurangaLeela
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Accomplice

Accomplice

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8 Messages

Wed, Dec 13, 2017 10:00 AM

Samsung Galaxy S8 Plus any updates?

I've been impatiently waiting to be able to active my unlocked S8 Plus on Boost. I come back and check the list of eligible phones every once and a while and check my IMEI, and to my delight, today it said my IMEI would work! Hallelujah and praise little baby Jesus!

 

So I tried to go through the process to "swap devices" and when it came time to enter the IMEI again it said there was a problem with it and to re-enter it. I know I'm entering it right, double and triple checked.

 

What's the dealio? I got so excited only to be let down again!

Responses

Accepted Solution

Fonsy82

Boost Care

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3K Messages

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1.4K Points

3 years ago

That SIM card is not compatible with the Samsung Galaxy S8 Plus. It is an unlocked device. You'll need to purchase a new SIM card when you Bring Your Own Phone from a non-Boost Mobile wireless provider. Your new Boost Mobile SIM card will allow you to use the Boost Mobile network. To get a Boost Mobile SIM card kit, buy online, visit a Boost Mobile store or contact your local Walmart, Best Buy, or Target for product availability. Please visit https://activate.boostmobile.com/bring-your-phone?INTNAV=TopNav:BYOP to review the information.

Fonsy82

Boost Care

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3K Messages

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1.4K Points

3 years ago

Hi, TurangaLeela! You'll need to purchase a new SIM card when you Bring Your Own Phone from a non-Boost Mobile wireless provider. Your new Boost Mobile SIM card will allow you to use the Boost Mobile network. To get a Boost Mobile SIM card kit, buy online, visit a Boost Mobile store or contact your local Walmart, Best Buy, or Target for product availability.

Fonsy82

Boost Care

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3K Messages

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1.4K Points

3 years ago

It could be that the device has to be added to the Boost system.

Accomplice

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8 Messages

3 years ago

Okay, thanks, I can do that.

 

Do you have any insight on the IMEI error message?

Accomplice

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8 Messages

3 years ago

 

Hi Fonsy,

 

I am already a Boost customer and have a sim from my iPhone 6 that I believe should work with the Samsung.  Also can you tell me why would it be telling me it's an error with the IMEI as I never got to the point of doing anything with the SIM? Thanks!

Accomplice

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5 Messages

3 years ago

Please confirm.... A factory bought, oem, unlocked, galaxy S8+, can be activated on the boost mobile network by installing a new sim card bought from a boost store? If so, would it be the sim card for the S8? Or is it a sim card specifically for the S8+m
RossyC

Boost Care

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2.5K Messages

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1.7K Points

3 years ago

Hey there, @TurangaLeela! Thanks for contacting us. Only the Samsung Galaxy S8+, open market and unlocked by OEM is compatible with us. Are you interested in activating one? If so, we suggest you to ensure the phone's compatibility by accessing this link: http://boost.co/2x0MEbS.

Accomplice

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8 Messages

3 years ago

I have already done that and it said the phone was eligible. But there is apparently some other issue with the phone because no one can figure out how to make it work on Boost's network.

RossyC

Boost Care

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2.5K Messages

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1.7K Points

3 years ago

Hey there, @TurangaLeela! Are you still unable to activate the phone? If so, please send us a private message with your phone number, PIN, device IMEI and ICCID (SIM card numbers) to further assist you.