abdoul

25 Messages

Fri, Feb 22, 2019 8:00 AM

Samsung Galaxy s10 plus

Hello

I pre-order the Samsung Galaxy s10 plus from Samsung.com and I was wondering if I could activate it with boost mobile? I did the same with my s9 plus last year too, I was hoping it is possible with the s10 plus too. I don't want to have to change my carrier. Please let me know so I can be prepared when I receive my s10 plus.

Thank you,

Responses

rafael6867

8 Messages

2 y ago

I have not but after chatting with several Boost Mobile reps and after sending me 2 SIM cards which never worked, it was concluded that this phone is not compatible! So off to T-Mobile I go.

Joy1713

Boost Care

•

3.5K Messages

2 y ago

Hello, @rafael6867. The Samsung Galaxy S10 Plus, specific model (SM-G975U1) has been authorized to be activated with us. Did you check the IMEI on our website: https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone?

~JoyP.

rafael6867

8 Messages

2 y ago

I appreciate what you say but the Customer Service reps should have known this! I don't really need to have to go to a community chat to get this info when the reps should have had this info at their disposal! Correct? Am I missing something here?

ManiacMike

45 Messages

2 y ago

@rafael6867 You are 100% correct about the Boost Mobile reps! They absolutely should know but sometimes they don't because of what information they are given from Boost Mobile. I am certain Boost Mobile didn't want people activating S10 and S10+'s unlocked because they wanted push the S10e instead. Maybe that came from Sprint, who knows, but cell phones like most things have a way around certain things. And people on here always find a way to activate phones or get the right SIM cards etc.

socrfan1

38 Messages

2 y ago

Just go to Best Buy. They have the Sprint sim card you need to operate your unlocked phone on Boost. Thata what I did and my S10 works just fine.

mouhexiong

2 Messages

2 y ago

Hmmm... then why did they tell me i have to activate it. Now im with Sprint on a prepaid plan or some **bleep**... ima try and cancel with Sprint n go from there. Hopefully i can still get into Boost.

mouhexiong

2 Messages

2 y ago

Did any one of you guys have to start a Sprint plan or prepaid plan with that 4 in 1 Sim Kit before transferring over to Boost???

ManiacMike

45 Messages

2 y ago

@mouhexiong You don't need to transfer over to Sprint. The SIM card is just compatible with Sprint and Boost that's all. The SIM card works with Boost Mobile already.

xlevix10

34 Messages

2 y ago

@mouhexiong nope, just went in and bought the kit and walked out. Granted, the salesman tried getting me to switch to Sprint, but there's no way they were beating the $45 a month I pay for unlimited. Pretty easy, otherwise.

ManiacMike

45 Messages

2 y ago

@xlevix10 I went to a Sprint store to get a case for my S10+ and the salesman tried to get me to switch as well. He wanted me to pay $75 a month for unlimited plan. PASS

ManiacMike

45 Messages

2 y ago

@mouhexiong did you have Boost Mobile.to begin with or no? If you already had Boost then all you need was an unlocked S10 or S10+ and the right SiM Card.

socrfan1

38 Messages

2 y ago

The guy at Best Buy told me, after he talked to Boost on the phone, that the Boost Sim isn't the correct card for the S10. He used the Sprint card to set mine up. Boost was up and running without a snag.

Carfanatic

55 Messages

2 y ago

If Boost gives you problems Best Buy should be able to change you over to your new phone. I bought my SIM card from them and all I needed to do was to log into my account for them and they changed it all over for me. So much easier than dealing with Boost or Sprint they both gave me the run around just trying to get the right SIM card.

ManiacMike

45 Messages

2 y ago

@otakufreak I had the same exact problem. I ended up calling the Boost Mobile 1-800 number and they helped me over the phone to activate my new phone.

jeffc

Boost Care

•

1.1K Messages

2 y ago

Hey there, @otakufreak! We'd like to help. Please shoot us a quick PM for further assistance. You can click on my username to see the option to send a private message.