Tbackie's profile

Newbie

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4 Messages

Tue, Jun 19, 2018 9:00 PM

Not receiving text messages. MSG 2111, reactivated, ALLOW ALL set.

Samsung Galaxy J3. Just purchased the device and activated. I can send messages but everyone who sends one to my number gets the msg 2111. I've seen a few other get this fixed but it seems like it happens a lot.

Responses

Newbie

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4 Messages

3 years ago

Immediately. I just purchased the phone and activated it last night. Have never been able to receive. I have tried Allow all and calling ##78276# (can't remember exact number) to factory reset the phone, but I did check forums for solutions but none worked.
Carol21

Boost Care

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1.2K Messages

3 years ago

Thank you for bringing this to our attention, @Tbackie. We'd be happy to help. When did the issue start? 

71 Messages

3 years ago

I think Its ##72786#