ni25144's profile

Sat, Jul 4, 2020 8:00 PM

Have difficulty activate Samsung s10e on boost mobile

I recently purchased a Samsung S10e on eBay. After I got the phone, I checked with Samsung to see if the phone is a Sprint phone, Samsung got me the yes. Then I called boost mobile customer service, but they couldn't get the s10e to swap with my current J7 Refine, the reason is that they don't have s10e on their list. Anyone has the same problem? Or can anyone help me out?

Responses

Accepted Solution

Boost Care

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3.4K Messages

9 m ago

We recommend you to get it through here

Boost Care

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3.4K Messages

9 m ago

Hey there, ni25144! It needs to be this model: SM - G970u1.

5 Messages

9 m ago

Yeah, my phone model number is SM-G970u1

5 Messages

9 m ago

No, the phone didn't come with a sim card in it. What type of sim card should I get for it?

Boost Care

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3.4K Messages

9 m ago

If that's correct, we should be able to activate it. Do you have a compatible SIM card to that device?

5 Messages

9 m ago

By the way, the boost mobile website said my device need a SIMOLW516TQ sim card. I suppose the Nationwide Network SIM Card Activation Kit is the SIMOLW516TQ sim card? Or do i need to get a SIMOLW516TQ sim card somewhere else?

5 Messages

9 m ago

I just ordered the "Nationwide Network SIM Card Activation Kit". It says 3 days free shipping.

So after received the sim card, should I just insert the sim card into the new phone? What's the rest of the activation/phone swap process?

Boost Care

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3.3K Messages

9 m ago

You will receive a compatible sim card for the phone. Once you receive the sim card, you could activate the phone on the following link: https://activate.boostmobile.com/primary/activations-home?intnav=UtilNav:Activate. victor21