Galaxy S8 can not send/receive MMS or use mobile data

Just for anyone who reads this, I did PM with the Social Care reps.  While I am appreciative of their intentions, the suggested solution was to do the ##72786# again.

So I did, but that still has not fixed the problem or changed anything that I can see.

So for now I have switched my phone to "CDMA" network mode, which seems to make the phone function correctly, but restricts it to only the 3G network.   Until a better fix is offered.

Hi. Thanks for contact us. Some devices are manufactured to receive and send Multimedia Messages (MMS) while connected directly to the carrier's network. If you have any other question or concern, feel free to reply.

Hello, @jeanineb20. We're sorry to know that you're also experiencing this issue. Please send us a Private Message so we can take a look. 

To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".

You're absolutely correct when you say this has never been the case. I have had Boost and this Samsung Galaxy 8 for years, and just last month is when this began. I have a feeling it's because they want to run up everyone's data usage by getting them to switch off wifi to send/receive messages. This is a BOOST ISSUE, not a Samsung issue, and they are spinning the narrative to make it look like MMS issues were always there. Time to get a better carrier, even though I've been happy with them for years before this. Sucks for me and sucks for them since they won't be making any more $ off me. I posted a big rant about how I've called 5 times this month and received a different answer for the problem every time - tower issues, Samsung problem, update problem, tower again, etc. They have no idea what to say because they aren't interested in fixing it, just lip service until you decide to hang up. This DISH merger is probably the end for Boost - it's certainly looking like the end for me, too.

Ok, I will.

Hi there jeanineb20. We definitely want to look into this. Please send us a private message with your phone number, pin code, and street address and we will verify. victor21

I have called several times, even spoke to a supervisor in your office who couldn't help at all. Not sure if sending a private message will help any further. I've tried everything possible and Boost kept placing the blame on Samsung. My phone is new and I hadn't problems with it all year until August. I think it has something to do with TMobile integrating with Boost. It has been such a PAIN and Boost won't take ownership. I've had your service for YEARS and never had this issue until now. It's the most frustrating thing. Nothing fixes it and no one will seem to tell me why this is happening. 

Hi, 

I recently activated an unlocked Samsung Galaxy S8+. It won't send picture texts, and won't send replies to group text messages. I've spent hours on help with both Samsung and Boost, and nothing has worked. Boost suggested I need to buy a different phone - that it is a software issue. Is there something that can be done? Thank you!