gMemo92's profile

Mon, Mar 9, 2020 8:00 PM

Cant view Cameras?

I'm using Asee. DVR Camera brand is Defender.

 

DVR: Defender

Phone: Samsung

ISP: Spectrum

App: Asee

Router: RAC2V1K 

 

I can view my Cameras connected to my Spectrum Router WIFI network.

 

I cannot view Cameras with Boost LTE.

 

Is there some thing i am doing wrong?

 

Does Boost support IPV4 connections?

Responses

Boost Care

 • 

1.6K Messages

1 y ago

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST.

We are not sure if we understood your question. Are you trying to use cameras using the hotspot from your Boost Mobile phone?

Boost Care

 • 

1.3K Messages

1 y ago

Unfortunately, only through hotspot you will be able to connect the cameras. 

2 Messages

1 y ago

No. No Hotspot. I'm using the LTE data from boost but the Cameras just won't connect. If i switch to my Wifi Network at home it works perfectly.

 

There is gotta be something in Boosts end. Something in the LTE data is stopping my Cameras from working.

 

 

3 Messages

5 m ago

3 Messages

5 m ago

hi did you ever figure out a fix for this? I have the same issue now, cameras use to work and now do not on mobile data