Missyd72's profile

Tue, Jan 7, 2020 1:00 AM

Can't remove back from phone

I have a Samsung galaxy s6. I need to replace the battery but I can't remove the back. I bought a kit to help but I still can't get it off.

I have watched every video I can find. If I take my phone and new battery to a boost mobile store, will they take the back off for me?

 

Responses

Boost Care

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3.5K Messages

1 y ago

Hey there @Missyd72 You'll need to take to a store that offers repair. When did you purchase this device? 

 

~JoyP.

3 Messages

1 y ago

Ok, thank you.

Boost Care

 • 

3.5K Messages

1 y ago

We understand. You'll need to take it to a repair store. Some, Boost Mobile stores have this feature.

 

~JoyP.

3 Messages

1 y ago

Ok, thank you. I purchased it a little over a year ago.