lailahm's profile

Newbie

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1 Message

Fri, Aug 14, 2020 9:00 AM

Boost CoolPad Legacy: Unable to send or receive photos

Photos sent to me that I try to download refuse to download. Photos that I try to send come up with a “did not send” send error message and won’t go through. Problem just started out of the blue a couple hours ago.

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Frankt

Boost Care

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1K Messages

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970 Points

7 months ago

So sorry to hear about this experience, @lailahm. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.