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Fri, Jul 26, 2019 11:00 PM
2 y ago
That's why I will be leaving Boost. Just to much crap. To many different answers depending what store you go to.
They've taken most of the phones out of most of the stores so you can't even see or feel what you think you might want.
Just totally over it and then locking you in for 12 months which no other carrier does anymore if you own your phone outright.
That's the same card number Boost used in my S10e. I had to go to a different store as the one around the corner from me didn't have it. So she called another store and they had it.
It's in the fine print. They are not transparent about it. It doesn't make any difference whether you own the phone outright to them. My phone was purchased directly from Samsung it is CDMA and GSM compatible. UNLOCKED.You can find it on their policy online. Al the carriers at one time did it, all but Sprint and Boost relaxed that stipulation unless you have a contracted phone with them.
Hello, @goodole1! Thanks for stopping by. Please be advised that the Samsung Galaxy Note 9 (Model N960U) is the latest Note phone that is officially supported in our Bring Your Own Device program (BYOD). If you wish to activate other models, you can still check if it is supported through this link from our website: https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone.
Save your money, I Have a S10e and regret buying it. It is also a factory unlocked phone which all my past Samsung phones have been purchased through Samsung unlocked. it is activated ion Boost. right now and if they can't improve their signal then I shall move on back to Verizon which I hate to do.
But prior to that I had a 9+ which I should have kept until I could find a phone to get me away from Samsung.
Hello there, it really saddens us to see you feeling this way. We wish you had a different opinion about Boost. Though your concern is understandable regarding the unlocking policy, we currently have no other option to override this.
We can only assist you with unlocking the phone whenever it meets the eligibility requirements.
Have you ever attempted to use third-party apps to make calls or videos calls over Wi-Fi, such WhatsApp, Skype, Google Hangouts, etc.?
Understood. But if you buy an Open Market phone that is supported by Boost from Apple or Samsung, we sure can help activating it. The only issue is, not all devices are supported.