Carfanatic's profile

Sat, Feb 23, 2019 2:00 PM

Unlocked Samsung Galaxy S10+

If I buy a Samsung Galaxy S10+ from Samsung will I be able to use it on Boost Mobile?

Responses

Boost Care

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1.1K Messages

2 y ago

Hey there, @Carfanatic! It is very likely that the SIM card does not work with the new Galaxy model. If you buy it on our website, you may get it with the SIM card. 

Boost Care

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1.1K Messages

2 y ago

Oh, I see. Have you checked here on our website to see it is compatible? You can do that here

Boost Care

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1K Messages

2 y ago

Hello Carfanatic. The Samsung S10 + is not officially accepted as BYO device yet. Any denouncement will be done here on the Community. 

8 Messages

2 y ago

If the unlocked s10 plus isnt eligible then why is boost shipping me a sim card for it

Boost Care

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1.2K Messages

2 y ago

What happens is that any devices that are not on the list, we cannot guarantee that the service will fully work. The phone may be accepted by the system, but after a while, it may give issues with certain services that cannot be fixed, and which we cannot assure the troubleshooting steps will work to fix either.

 

20 Messages

And this happened to my s8+ just last week, now I gotta get a new phone or just move to t mobile 

Boost Care

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3.6K Messages

Hi, Grimmjow1994! You can verify if it will work through here https://www.boostmobile.com/bring-your-phone.html?intnav=TopNav:Phones:BringYourPhone. - Boost_MasielQ

55 Messages

2 y ago

Thanks. That's the exact card I have in my S8+ so hopefully I won't need to order one

38 Messages

2 y ago

I got the correct sim card from Best Buy. It's the one from Sprint, not the one from Boost. They had a stack of them

4 Messages

2 y ago

Yes the compatible sim card for the s10+ is not carried by Boost but Sprint. Make sure you do not get the Boost kit otherwise the sim will not work.

38 Messages

2 y ago

I got the correct sim card from Best Buy. It's the one from Sprint, not the one from Boost.

1 Message

2 y ago

My S10plus keeps having a Sprint hub requests show up on my dashboard. It doesn't appear my services are effected other than slow data downloads.The sim card I'm using is, SIMOLW416TQ. Should I be concerned?

Boost Care

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807 Messages

2 y ago

Hi there! This is due to a change in how the Android 8.X Operating System handles background processes. Android 8 “Oreo” now displays this information, and once the impacted applications are updated to the latest version, the usage from the Sprint Hub will drop. If you are not interested in the notification from "Sprint Hub". If you want to stop this, please go to Settings > Apps or Applications >Tap the three dots > Show System Apps > App (Sprint Hub) > Notifications> Turn Off.

55 Messages

2 y ago

S10's come with Android 9 Pie not, 8 Oreo.  The fix for turning off notifications should still be the same though.  I would disable the Sprint Hub if it allows you to do so on top of disabling notifications.

4 Messages

2 y ago

SIMOLW416TQ.. if you check your device compatibility it tells you what sim card you need.

Boost Care

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1.7K Messages

2 y ago

Hye there, @Franklyn530! Thanks for contacting us. First of all, you will need to check if your device is compatible with our service by visiting this link: https://activate.boostmobile.com/bring-your-phone?intnav=TopNav:Phones:BringYourPhone if it is, it will guide you through the process of ordering a new SIM Card and it will also let you know the SIM Model if not available in our warehouse. 

3 Messages

2 y ago

I also purchased the S10 plus. What is the sim card you need from bestbuy?