Tried to upgrade network and now cell isn't working
I went to my local boost mobile to get a new sim card to upgrade my Samsung s10e to the newest network. The person inserted a new sim card and my cell and it did not work. He calls and they tell him that my cell is not compatible (IT JUST CAME OUT LAST YEAR!!!!) So the person put back my old sim card and they told him they couldn't go back to my old service and now I'm screwed because I have no service. The person didn't even know this information until he had called boost. You guys screwed me over and now I have a 800 dollar useless cellphone.