Em_Will_I_Am's profile

Wed, Oct 3, 2018 8:00 AM

Software Update: Samsung Galaxy S8 (SM-G950U) 10/2/2018

Samsung - Galaxy S8 (G950U)

Software Version: G950USQU5CRIB
Release Date: 10/2/2018
Method: Available OTA + OEM Tool


Fixes:

 

Enables VoLTE

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Responses

8 Messages

3 y ago

Ever since this update, I don't get any data connection unless I'm connected to wifi and if I do have a data connection its 3G.

8 Messages

3 y ago

Ever since this update, I don't get any data connection unless I'm connected to wifi and if I do have a data connection its 3G.

1K Messages

3 y ago

Hi there Gemri12. I am sorry about the issue there with the data service connection. Let us reprogram your phone. Please follow these steps: Make sure that you have at least two or three bars and turn off your WiFi.
1. On you dial pad, enter ##72786#. When prompt say Yes or OK to all you see there. After the device is updated try your data connection. Please let us know if that worked out.

1K Messages

3 y ago

Gemri12 again I am sorry that did not worked out.  It seems that we need to get into your account for better assistance. Would you please send me a Private Message with your phone, pin number, zip code and closest street? We are here to help. 

8 Messages

3 y ago

Still operating with poor intermittent 3G service if not using wifi
The LTE symbol appears with the bars and ! Before the data disconnects.

18 Messages

3 y ago

Is there supposed to be a setting option for VoLTE that's added in the update? I see no way to utilize it and I'm having no luck finding a coverage map for VoLTE.

1K Messages

3 y ago

Hi there Sageblayde. Thanks for reaching out. First of all, where are you located, city or state? Second, please go to Settings and see if you have Calling PLUS shown as an option. If you do, and you decide to do the VoLTE software update, calling plus will be remove.  Will be waiting for your reply.

18 Messages

3 y ago

Thanks for replying.  I am located in Schenectady New york. I did the update two days ago and I don't recall having calling plus as an option anywhere previously. Any tips or advice is appreciated.

369 Messages

3 y ago


@Sageblayde wrote:
Is there supposed to be a setting option for VoLTE that's added in the update? I see no way to utilize it and I'm having no luck finding a coverage map for VoLTE.

VoLTE is only available for Sprint at this time.

8 Messages

3 y ago

Isn't this on the Sprint network? Why wouldn't we have access to this but get the update for this VoLTE service?  I  don't even have the regular LTE service at this time since the update.  If I get data service it is 3G at best, unless I am on wifi.  I had the update since Sunday and my phone has not worked properly ever since.  My phone has been reset, troubleshooted etc.  

369 Messages

3 y ago

Yes, Boost mobile is on the Sprint network, but VoLTE is only available to Sprint customer at this time. The update not only prime for VoLTE, but it also includes an October Security Update. PM me your number and I will get a ticket opened for you.