L

Sat, Mar 27, 2021 8:38 PM

SIM activation issues

Bummer!  It looks like this SIM card number isn't valid. Does anyone know how to fix this?

Responses

Boost Care

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3.6K Messages

2 m ago

Hi there Lude. Where did you purchased the card?
- Victor21

7 Messages

Hi, thanks for answer. I bought in the boost online store. it arrived two days ago. I thought it was easy to activate, but that message appears after I put the SIM Card number. I also noted that there is a short timed note that says "need to validate your SIM Card"

Boost Care

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3.4K Messages

Are you using the SIM card that you received with the device?
- Fonsy82

Boost Care

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3.4K Messages

Sorry for the confusion. Would you be able to share the IMEI and SIM number?
- Fonsy82

7 Messages

Hi sure, here is:

IMEI: 990004502743051 /01

SIM: 8901240131733431880F

Boost Care

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3.4K Messages

You don’t have a device that is compatible with the new Expanded Data Network. However, you have until the end of 2021 to upgrade your phone and move over to the Expanded Data Network. We have a great selection of phones at great prices that will work on the new Expanded Data Network. You can check them out online - or at a Boost store near you. We have a lot of great promotions right now!


- Fonsy82