Samsung S8 not able to receive/make calls or texts

My phone had an update over the weekend and since then I have not been able to make or receive calls or texts. I have done all the cache clearing, starting and restarting with no luck. Any thoughts? I need my phone to work from home and log into a secure VPN so I am desperate.

Responses

u0999

62 Messages

4 m ago

Thanks but does not help me. Mine is android version 9, not 10 software

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ahmed-0078

2 Messages

3 m ago

If you have already performed a factory reset and no call blocking is active then the problem is most likely caused by an issue with the SIM card or your account. You should try replacing the SIM card with a new one then check if this issue still occurs.

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