Samsung 575 -- white display screen (former Virgin Mobile Customer)
Hello -- hope someone can assist me. I purchased this phone approx. 9 years go. Working just fine up until a few days ago. This Samsung 575 is an original Virgin Mobile phone -- now part of Boost. This isn't a smart phone (more old-school style), however, it served my needs (mostly for work -- just for calls and texts). I had just finished texting someone, and the slider keyboard seemed stuck when trying to close it. It seemed caught and after several tries, I had to push hard in closing it. In doing this, the door/battery in back popped out. The phone's display screen went white. It is staying a white screen, and it won't turn off (must remove battery to do so). The phone rings when you call the number, however, the screen stays white, and I cannot do anything including not being able to answer the phone. Is anyone familiar with this issue? Can it be fixed? I realize it's an old phone, however, it worked just fine up until the above incident. Any help is greatly appreciated. Thank you!