M

Sat, Jan 30, 2021 1:05 AM

Phone repair

Hello I am contacting you for my father in law that had brought a Samsung phone to Torrington, ct store to have the screen replaced. My father in law had bought the parts to have the outer glass replaced, the guy at the counter said no problem I can fix it quick. Well he then walks out of the back room and says to my mother in law that the parts were not the right parts. The problem was that he had shattered the LCD screen and destroyed other parts of the phone that did not need to be touched. At that time she had walked out. Is there anything you can do to help with this prob. 

P.S  

I know there was nothing wrong with the phone other then the small crack in the glass and working like new. 

Responses

Boost Care

 • 

3.6K Messages

3 m ago

Hi there Mark. Thank you for contacting us. Boost mobile does not repair shattered screens. In this case you would need to address the issue with the " store's" manager. 
- Victor21