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Tue, Aug 15, 2017 8:00 PM
2 m ago
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4 y ago
Hi, Temperture_. I'd be happy to assist you. Some reasons which can cause a phone to roam while in coverage:
When did this issue start? Does this happen in a specific location or everywhere?
Yesterday, I bought my new phone and when i got home i activated it. But it instantly went into roaming mode. I have no clue what to do about it. This is my first boost mobile phone.
Thanks for letting me know. I'm sorry for the bad experience. Please send a Private Message with your phone number, PIN and address to check what's going on.
I had the same thing happen to me!! Same phone, and also in my house, when I should have been connected to my home wi-fi 100% of the time!! Weird....
I had this happen too!! Same phone. It was also happening to me in m home, when I should have been connected to my wi-fi in my house 😕
Hi there, Temperture_, SavvySW2010 ! Sorry to hear that you’ve been experiencing this issue. Definitely wanna look into this for you. Please send us a private message with the full address where this occurs so we can investigate.
3 y ago
Hi there Morenitatiff. We would like to look into this for you. To research further, can you send us the cross streets and ZIP code where this occurs? Victor21
Thank you for bringing this to our attention, @Duderhighness. How about we take a closer look? Could you send us your zip code and any street intersection near you to check the coverage?
Good morning, Peaches11! To better work this out, please send me a private message including:
- Your phone number and PIN.
- Your full home address. This is needed to check if there's any network outage in the surroundings as the possible cause of this situation.
I'll be glad to help you!
im home, and both my phone and my mothers phones is showing that we are roaming. it's been like this for hours. is there a way to fix this?
both my phone and my mothers phone are stuck on data roaming, but we are both home. our phones have been like this for hours. is there a solution?
both my phone and my mothers phone are stuck on data roaming, but we are both home. our phones have been like this for hours. is there a way to fix this?