M

Tue, Nov 23, 2021 11:08 PM

How can I ask for a password to unlock the phone.

I have had my phone since August 6th.  I do not have access to any of my telephone instructions, box, etc.  I set up fact recognition, seemed okay.  A couple hours later I tried to unlock the phone through face recognition but it would not recognize my face.  Finally I hit resent.  Now I'm being asked for a password after reset.  Can't for the life of me remember it or figure it out.  How can I track down the password and get back into my phone?

Boost Care

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908 Messages

10 d ago

@Mowies Hello! You can find phone support here: https://www.boostmobile.com/support/phone-help