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Sun, Jan 17, 2021 5:00 PM
Hello Boostmobile Staff,
Will boostmobile be carring/supporting the new Galaxy S21 Ultra phone?
7 d ago
1 m ago
Well it's April 1st, the day they were saying they should have working sim cards for the s21. Anyone hear anything today? Or is it an April fool's joke?
@Zolix the whole company it's a joke
I think even cricket supports it the s21 boost was better with sprint the company dish is garbage
We apologize for the inconveniences.
Has anyone heard anything yet?
I got this message today:
Hi! Thanks for reaching out to us. Unfortunatley, we have no news to share about that just yet. Please keep checking on our Boost website so you can be aware if any updates.
The only thing I can say is give it to the end of the month. If the Galaxy S21, S21+5G, and/or S21 Ultra doesn't come to this provider, the best option is to either go with the Galaxy S20 FE which I might consider, or go to T-Mobile which is another option I might choose because after 17 years with Boost Mobile, I might have to change up providers for once.
I won't mind paying a few extra dollars for my monthly service and going all out for the newest phone because Boost Mobile is losing it for me and no one at Boost Mobile doesn't seem to know anything at this point since the Sprint to DISH transition.
Thanks for the detailed feedback! We’ll be sure to pass it on.
Most people traded S20s for S21s why would they want a Fan Edition of a better phone they traded in?
Hello Mint mobile
Boost Mobile is going to and Im sure already has lost a lot of customers over this. They lost me! I didn't buy the newest phone to not be able to use it. Also didn't want to wait months without using my new phone.
✌Boost Mobile .
T Mobil had me up and running with my new phone & service within 30 mins. Everyone can provide service on the Galaxy 21s except Boost. Even straight talk can activate those phones
Tell me about it, i switched over to t-mobile as well, and was up and running with no problems after getting my simcards. To make matters worse i then had further issues with boost when they basically stole my balance of 140 or so dollars after canceling my account, never again, i tell you that much
Really sorry to hear about this! Unfortunately, once an account is cancel, any account balance and phone number would be lost and won't be recoverable. We truly apologize. - MichaelDe
Well i wasn't made aware of that before i was recommended to port out the number so that was great
We truly apologize. If there's anything else we could do to help, please do not hesitate to call or reach out to us via our Social Media Network for assistance. - MichaelDe
Clearly what could be done to help is to give back my stolen money but that seems beyond the capacity of boost, so no, thanks.
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When will boost mobile start support and carry galaxy s21, every other no-contract carrier support the phone. Only boost mobile not. Why holding out make me understand
Hello @Floydg75 Thank you for contacting us. No word on that just yet, but please keep checking back for updates.
By the time boostmobile is able to get the S21 working, the S22 will be making the debut.
@BoostMobile Hello, I'm actually looking into T-Mobile or the new visible.com powered by Verizon, even they support the S21. It's a shame
@Kira Yes, activate the S21 for all of us.
@Boost Care ==
Mint Mobile works great http://fbuy.me/fxiaf i still have 4 line at Boost but my S21 Plus is now working with no problems $30 a month 35GB T-Mobile towers.
Was told will be available april 12th. Better be right
Contact us again at that time and we’ll be happy to order you the correct SIM Card. - Victor21
If you're like me, someone with a really older phone on old tower technology that's on borrowed time in which my phone (the Samsung Galaxy S6) will be shut down in September and Boost Mobile has no definitive answer on when they will get Galaxy S21, S21+ 5G, or S21 Ultra, this is the part where you have to ask yourself is staying with Boost Mobile even worth it anymore?
All other cellular providers, Sprint, T-Mobile, Metro PCS, U.S. Cellular, Verizon, AT&T, and others get the newest phones the day of their release, but Boost Mobile is sadly and unfortunately always the very last cellular provider to get the newest phones and to stay on top of the competition. Boost Mobile was good when they were linked up with Sprint, but now that Boost is with DISH, the satellite TV provider, there is definitely no telling when and/or if they may not get anything new until the S22 starts coming about next January in 2022. There's no sense in me waiting that long for the newest and latest phone that's never going to show up with Boost when I can go somewhere else, pay a little bit extra for my bill for an unlimited plan with auto repay and get the piece of mind with a higher performance and upgraded new phone.
Come June, I'm so officially saying goodbye to Boost Mobile after nearly 17 years with them since 2004. I'm going to keep my number, but switch it over to T-Mobile and I don't have to pay in full outright for a new phone. I can pay in increments to get sole ownership of the new phone to have money left over for myself. You've served me well Boost, but like Ludacris, Optimus Prime, and the Autobots, it's time to roll out.
I know that boost mobile just went under new management, but that should never stop the company from providing the service to it's customers need. Boost mobile has been around for so many years and should never allowed another company to come in and have the latest software to activate the latest phones weather company phones or unlocked phones. Boost mobile should be ahead even though it's on a new network. Basically it's a continuation it should not stop what they do. They should add on changes while they keep serving there customers. Not stop the service and have us stuck in a corner not knowing if we'll ever able to activate the latest phones available from these phone companies.
It is time that boost mobile start activating the latest Samsung galaxy s21 ultra unlocked phone and make your customer happy. You do it for the iphone and other brand.
Thanks for your interest in activating your Samsung Galaxy S21 with Boost! This device requires a specific SIM card that we’ll have available starting Monday, April 12th. Contact us again at that time and we’ll be happy to order you the correct SIM Card. Once it arrives, you can activate your Galaxy S21 on boostmobile.com or by contacting us! - Royt
Will the physical stores be having on that date as well?
Sorry, we are not able to understand your inquiry quite well. Please provide more details. - Royt
Boost mobile says they already have the 5G sim cards that are compatible with samsung galaxy S21 and for the low price of $25.
Please explain this one to me how you are you charging me $25 for a sim card?
View previous replies
Yes, we did and it wasn't accepted. - Carly U.
We checked on the website as well and the results were inconclusive so, we tried in our system and it came out as incompatible. Sorry for the inconvenience. Anything else we can assist you with besides this?- Carly U.
boost mobile is full of dummies and they just exposed your info. Delete your imei from the convo.
We checked the website and the message we receive is the following, "Please try entering your device ID again and be careful to enter the numbers correctly. If you continue to get this message, please visit a Boost store near you". So we checked with our system, that's where it was confirmed it wasn't compatible. We apologize for the inconveniences. - Carly U.
What we did was to check the compatibility of the IMEI you sent above. Unfortunately, it's not compatible. If you need further assistance, just let us know. We remain at your service.- RossyC
So does Boost Mobile have a sim card for the Galaxy S21 ultra yes or no?
Did anyone try the new sim card, and did it work. I try to buy one but they were out of stock
So has anyone successfully ordered the "new" sim card that should work with the S21 Ultra or...?
@jmunoz107 Bahahhahahhaahha after all this time, then finally got hit with "Ooh it will be compatible on April 12th" Now I got the "new" sim and it turns out it only works with the regular s21 and the s21+ and NOT the Ultra. That was the last straw for me. They're dead last as they are now regarding s21 Ultra support, let alone a couple more months of "Sorry there's no update on this right now" 6-year-customer moving on from Boost.
How much did you have to pay for the sim card?
Thankfully zero. They sent it to me free after I chatted with them through customer support chat. Probably the only good thing that came out of this.
Those mfs they wanted me to pay $25 I was somewhat lucky they were out of stock, I'm gonna have to go Karen on them.
As much as I would want for you to do it...just save your energy 🤦♂️ You know damn well no matter what you say every single statement they make will be repeated multiple times. It's almost like they read it off a script. They don't care
If I'm being honest with everybody, stop going out buying SIM cards. If you buy a Galaxy S21, S21+ 5G, or an S21 Ultra, get it hooked up with a new cell phone provider.
Now that Boost Mobile is with DISH Network, it doesn't appear they're going to get it and every Boost Care person who has responded to everyone's comments (including mine) seem to be all copy and pasting the same responses to everyone and clearly want everybody to stop asking them about a phone they're never going to get.
I've been with Boost for 16 1/2 years since 2004 when they were a solo cellular provider before the Boost & Sprint merger. Even during the merger, they were still good without changing over to Sprint. Now that Sprint has parted ways with Boost and T-Mobile is now merged with Sprint, there is no need to keep for any of us to be upset by this anymore.
I've already made my decision that come June, I'm making the jump to T-Mobile. I'll keep my number (until I'm ready to change it), I'll get the newest phone that's out, I'll pay a bit extra for my bill, but I can live with that and T-Mobile reps I spoke to through Facebook Messenger gave me solid answers and are far more knowledgeable when someone not even with them (yet) is looking for something they have to offer that Boost doesn't and more than likely won't.
My advice to you all in the Boost community, it's time you make the switch to another provider that has the phone, the plan, and the piece of mind you are looking for and let Boost cater to those who can't afford the newest phones and phones that aren't coming to their network under DISH. Whoever switched to T-Mobile, I'll be right there with you.
My Boost days/years are done. If you ask me, it's time for everybody else to stop getting your hopes up and giving them the benefit of the doubt now and move on and get your money's worth with someone else.
Hi, Antoine421! We are really sorry you feel this way. We are here to help! Have you gotten the SIM card? - Boost_MasielQ
So I got the same phone yall have and keep coming to this forum to see if we can switch back to boost yet. We went to straight talk for now. (Husband and I). We don't get service in our area so I miss boost but this is frustrating!
I keep coming to this forum hoping Boost can support my phone yet. This is frustrating. I went to straight talk for now but don't get service in my area...Boost is the only one. Please get these damn sim cards, Boost!
Hi, Mizsaydee. Thanks for contacting us. We want to help. What's the make and model of your phone? - Royt
Not this again 🤦♂️
Is there any update
Is there any update on this issue
Hello, Spaceman. Thanks for reaching out to us. We'll be happy to help, but we could use more info. What issue are you referring to? Please, provide us with details to better assist you.- RossyC
Rossy can you please read the entire thread....maybe you'll find out about what he's asking