Data Roaming option greyed out. Can't send/receive MMS messages
I recently switched from the Samsung Galaxy J3 Emerge to the J3 Achieve. With the Achieve I cannot send or receive MMS messages at my work office because it says I need to turn Data Roaming on. However, I cannot turn it on because it is greyed out.
The exact message I get is "You have lost data connectivity because you left your home network with data roaming turned off". My office is outside of my home area. I have tried turning it on before I leave home but it is always greyed out. I have no ability to turn it on or off.
I have the same service plan and work at the same place as with the J3 Emerge and I did not have this problem before.
Can anyone help?