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Mon, Mar 29, 2021 9:19 PM

Can't send email

After years of having the phone and email account setup and working I cannot send email from my pop account on my phone. My mail provider has verified that I can log into their webmail url so they say it's my phone service provider. They had me delete and redo my email on my phone and after entering the server and port info for the pop3 and smtp I get "Couldn't verify account, a security connection error has occurred" How can I get my email on this phone, Samsung S10E?

 

Responses

Boost Care

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3.2K Messages

1 m ago

Hello, schildt. Thanks for reaching out to us. Let's check this out. Are you able to access that email account from any other devices? Is the data working on your phone? If yes, have you tried to access that email through the browser?
- RossyC