Can't make a call or send a text on my Galaxy S8 for over a week now
I'm in eastern PA. and unable to make a call or send a text on my Galaxy S8 for about 10 days now. While I have a cell signal my phone settings says I am "disconnected" under the "Mobile network state." (Found under About phone/Status/Sim card status) and there is no "3G" or "LTE" label by the signal status bar. I've called Boost two times about this. They had me do a ##72786# network reset (on the phone's dial pad.) This reset did/does work, but does not work every time and when it does work my network state will go to "disconnected" again soon after the reset. I'm now doing this ##72786# reset about 8 or 9 times day just to be able to make call out or send a text. I've noticed my cellular connection is stable and stays connected longer if my phone's WiFi is turned off. Perhaps this issue has something to do with the WiFi calling feature, that Boost does not support but it's parent Sprint network does? Perhaps my APN settings are wrong? From reading other threads here it appears that the problem may have something to do with the latest Samsung update., as many others have reported similar problems on their S8's after installing the update it in the past week or two. I am running SW version G950USQU7DTG2.