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Fri, Jul 23, 2021 1:40 PM
Boost zone is not in my Samsung Galaxy J7 Refine phone n only way to troubleshoot it. What now!
14 d ago
4 m ago
Hello Lore! We don't have a Boost Zone App. If you are having connection issues here are some steps you can try.
1.Verify Airplane mode is disabled
Swipe down from top of screen to open control center, make sure it is greyed out.
2.Verify that the Mobile Network is on.
Apple: Settings>Cellular>Cellular Data
Android: Settings>Connections>Data Usage>Mobile Data
3.Clear Cache and Browser
Apple: Settings>Safari>Clear History and Website Data
Android: Settings>Apps>Select or search for web browser app>Storage>Clear Cache
4.Verify you are using the most up-to-date software.
Apple: Settings>General>Software Update
Android: Settings>Software Update
You need to update the Samsung galaxy J7 Refine troubleshooting page because it lists go to Boost Zone,more than once. Thank you.