Boost gave me a free SIM card update but shows up as invalid
I got a free SIM card from Boost and after having it activated, it shows up as invalid sim card. I don't know how to fix this issue and can't figure out how after trying multiple stuff online. I have a Samsung galaxy s8 if that helps.
Stuff I've tried so far:
- Reset Network settings
- Tried to factory reset my device but unable to do so as it needs network connection
- Was told to wipe the Sim card clean to make sure it has connection.
-Reset Sim Toolkit app
I can not call customer service as I do not have an extra phone with me. I reached to support chat before that stated I would get an email two to three days later after reaching them but I have not received anything. I've had no network connection since 6 days ago.