How can I reply with a private message? I am using a public library computer now as I have no network at home with your company. Like, I said, I can't even make a phone call.
I have been having the same problem.. I HATE my new Galaxy A10e. Can't make phone calls most of the time. Can rarely message. Always get a network error message. I called Boost and was on the phone for 30 minutes with someone who didn't speak English, had to keep repeating myself. Ended up hanging up. WORST customer service! Even worse than Tracfone.
Responses
Accepted Solution
RossyC
Boost Care
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3K Messages
1 y ago
Hello, TBRETON2000. So sorry to hear about this problem. We've replied to your private message. Please, check your inbox.
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TBRETON2000
4 Messages
1 y ago
No reply in private messages
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CarolC
3 Messages
1 y ago
How can I reply with a private message? I am using a public library computer now as I have no network at home with your company. Like, I said, I can't even make a phone call.
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CarolC
3 Messages
1 y ago
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MichaelDe
Boost Care
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832 Messages
1 y ago
So sorry about the trouble! Can you please send us a private message with the details, so we can work through this?
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MichaelDe
Boost Care
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832 Messages
1 y ago
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
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TBRETON2000
4 Messages
1 y ago
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TBRETON2000
4 Messages
1 y ago
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