jforbes210's profile

Thu, Sep 9, 2021 10:31 PM

Wifi calling

I just spent 2 1/2 hours with chat support trying to understand why my phone is a VoLTE compatible device and I'm in the middle of a 4g LTE coverage area with a 5G PHONE but have no option in my settings to enable VoLTE so I can use my phone. The agent repeatedly told me that my device wasn't compatible for VoLTE when it is. Can someone PLEASE ENABLE VoLTE ON THE BOOST MOBILE END SO I CAN USE WHAT SEEMS TO BE A COMPLETELY USELESS MOTO G STYLUS 5G PHONE BECAUSE TO DATE SINCE I HAVE PURCHASED THIS PHONE AND SWITCH TO THE BOOST NETWORK I HAVE NOT BEEN ABLE TO USE MY PHONE TO MAKE OR RECEIVE PHONE CALLS WHILE AT HOME OR SEND OR RECEIVE TEXT MESSAGES. 

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