J

Tue, Aug 31, 2021 5:41 PM

terrible reception

I have had Virgin Mobile, then Boost as my carrier for a long time.  I recently switched out my android for an iphone. I purchased it directly from Boost. Ever since then I have had ridiculously poor phone reception. Even if I go outside my home to try to pick up better reception, I keep getting knocked off calls. Yesterday I was knocked off one call 4 times.

I called service before, had the phone reset, and if anything it is worse. At the recommendation of the customer service person I went to the local Boost store and they said there was nothing they could do.  I wonder if I need to switch out the phone, which I purchased from Boost.  This iphone works great except as a phone. Please advise. My phone really is not functioning and I am very frustrated. 

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