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Thu, Sep 23, 2021 4:02 AM

Phone ordered overnight but never received

Hi, I ordered phone overnight yesterday and never received it. So far nobody was helpful. I did file a report with fedex. Hopefully the issue can be resolved.

Boost Care

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536 Messages

1 m ago

Hello Yuliya! Orders placed before 12p CT will arrive the next day. Any order placed after that time will be processed the next business day. Also, keep in mind if this is for a new line, there is a 4-hour hold before it is released for processing. 

3 Messages

21 d ago

It was marked as delivered on Sept 21st.

Boost Care

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536 Messages

Hello! We understand your frustration & are truly sorry for the inconvenience. Please call us at 1-833-502-6678 or chat with us on boostmobile.com, so we can order you a sim card.