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Fri, Nov 19, 2021 1:10 AM

How do you upgrade?

I just got my 5g sim in the mail, how do reactive a phone that's already activated on another sim? All I'm trying to do is upgrade to the 5g chip I'll be damned and leave boost if I have to buy another phone.

Boost Care

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905 Messages

10 d ago

Hello @hinman9124! You can find steps for swapping sim a card here: https://www.boostmobile.com/about/sim-card-swap?id16=sim%20swap%27

6 Messages

@Ojay76 I will be swapping to the new sim in a day or so.  Is it typically better to try this method on my own first or swap it through chat right from the start?  Thanks!

Boost Care

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905 Messages

@geekguy It is up to you and how comfortable you feel doing it. We are happy to do it for you if you want to chat in or call 

6 Messages

@Ojay76 Thanks!  I worked with CS on chat and it was a breeze.  No issues at all! 

Boost Care

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905 Messages

@geekguy Great! Have a great day!