NB-BOOST's profile

Mon, May 24, 2021 9:21 PM

Data does not work in a certain area

Within about a mile from the intersection of I-35 and Hwy 46 data stops working. The phone will show LTE 4 bars and will come up with a message No Internet Connection. This is happening on all of the phones in our household. 

Can someone check this out?

Responses

Official Solution

Boost Care

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3.8K Messages

12 d ago

Hello there! We're actively working to improve and expand our coverage, but there still are certain areas where our signal may not reach. You can use our map to check if we have coverage in an area clicking here https://www.boostmobile.com/coveragemap_xp.html?INTNAV=UtilNav:ExpandedCoverageMap. Feel free to message us if you have any questions. 

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Boost Care

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1.9K Messages

Understood. This conversation was marked as private so we could discuss the private account information safely. Please provide the phone number, the account PIN, so we can take a look at this. - Royt

23 Messages

Today, everything appears to be working again. I thank you for your help, and I will let you know if something changes. have a great day.

Boost Care

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2.9K Messages

Glad to hear that! Thank you for choosing Boost Mobile. We remain at your service.
- JohnJ7