I want to give Kudos to Adrian, a supervisor in the sales department. I had ordered a new phone 10 times on the boost up program only to have the order canceled within 4hours. He suggested I go to one of three master stores near me to process the order. The first two did not have the phone in stick, but the third one did. Within 30 minutes I had my new phone in hand and set up.
Adrian stayed on the phone with me well past his end of shift to resolve my problems. Had it not been for his help I would probably be with a new company today.
Hopefully someone in Boost will give this young man the kudos he so richly deserves