Meanstreak's profile

Mon, Aug 22, 2016 9:00 AM

Tethering/hotspot information

So I recently switched to boost for better network reliability, better prices, etc. Went with the $60 unlimited family plan since I'm quite a data hog. I've been using my hotspot function on my phone to tether my PS3 and laptop. Woke up to a text that states "BSTFreeMsg Alert - You've exceeded your mobile hotspot usage cap of 8192MB. Usage will be available when your new plan month begins."
Why isn't it unlimited if the plan states everything is unlimited? I can't even use it at a capped speed. I can't find anywhere that states it's a limited service or that it's a service at all for that matter. Where are the prices to add-on? Can you add-on? What's the data allotment? What's the prices? Something ungodly, I'm sure.
Had I known it was a limited service, I wouldn't have switched carriers. Slightly upset.

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Accepted Solution

17 Messages

5 y ago

the plan is unlimited, but not the hotspot usage. I just found this on their website, hotspot is not unlimited

 

 $60/mo is an unlimited offering that includes unlimited high-speed data, talk and text ... and as of 1/26/16, this plan also includes up to 8GB hotspot usage, unlimited streaming music without data charges

2 Messages

5 y ago

Thanks for the information. Couldn't find it anywhere. Is there a way you can add hotspot data only?

171 Messages

5 y ago

If you want to add a hotspot to your phone, add on or just a portable wifi-hotspot-plans, it all depends on how much you want to use your hotspot, and if you want it on your phone or seperately.

6 Messages

5 y ago

1 Message

5 y ago

i agree I just experience this same problem and as a college i need my hotspots

1 Message

4 y ago

I pay to be able to tether a hot spot from my phone I have tried and tried to use it and it won't let me tether at all I need it fixed

1 Message

4 y ago

I have been having the same problem. I have called multiple times.

2 Messages

4 y ago

I have not been able to use my hotspot from my iPhone SE for two weeks at least my plan just restarted on the first where are my eight gigs???

Boost Care

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3.6K Messages

4 y ago

@Bluejlemons Please, accept our most sincere apologies. Would you be so kind to send us a Private Message? We may request for you send us your account phone and PIN number for better assistance.

 

~ Joy

1 Message

4 y ago

I have not recieved my hotspot either and it won't even let me access it

1 Message

3 y ago

Does usb tethering use hotspot data as well or unlimited data of the phone itself?

Boost Care

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904 Messages

3 y ago

USB Tethering uses Hotspot Data as well. -EdwinRG

5 Messages

3 y ago

it uses hotspot data as well. a big disappointment 

4 Messages

3 y ago

Scroll down for simple instructions but this first part contains trouble shooting. Sometimes u have to do it this way. Don't know if this solves your issue but did mine... first go to tethering in your settings and turn it on (not running connection settings on 2nd device to tether to). Once it's on for few seconds you should Have a pop up (explained later) go to the device u want to teether to. For example a roku. Then go to your connection settings on your device you are teether to as if u are connecting to Wi-Fi. ...Search networks. You'll see yours. Mine comes up strange but starts with a small acronym before a bunch of numbers. It will be the one locked with the highest bars. Probably the first to come up. Also if it doesn't show up simply back out of your connection settings to scan again or use your re-scan option which u should have one and that's what I recommend. On your phone it should have a pop up (this doesn't always happen for me tho. Maybe it only does it for the first time u tether to a New device- I've only used this feature for one device so far (phone to roku); so remember your password given in case it doesn't come up again) that tells you you're password. I never set one up for tethering other than to use it for first time and password is provided as stated already and never was asked to provide a password before by tech or support (it's not your 4 digit code for other things) so this is assigned by boost. It's a really stupid password they give to u. I need to figure out how to change it but that's off topic. U may want to also change it. So then when your password they provide pops up on your phone click connect on 2nd device and it promts u for a password. Use the one from your phone. Click connect or continue, what ever it says, and it'll connect. It has a blue tooth connection which I've tried to use with another phone but it didn't work however I think the problem people are having is you need to turn your tethering on your phone FIRST before you are into your 2nd devices connection settings(MAYBE IT'S MY PHONE DOING THAT ALSO.. IDK...) for some reason. I hope this isn't to confusing.
Other words.
SIMPLE INSTRUCTIONS:
ON Your teethering phone OR DEVICE YOU'LL TURN TETHER ON. . First time u do a password pop up appears. May not appear again so write it down if you need to.
2nd device. Scan for wireless connection.
Pick yours
Type password.
Click connect and u should have it. This is not the blue tooth way to connect but I don't see why you would need that anyway. MAKE SURE YOUR PHONE IS IN VISIBLE MODE!
Good luck-
Phil

4 Messages

3 y ago

.
SIMPLE INSTRUCTIONS:
ON Your teethering phone OR DEVICE YOU'LL TURN TETHER ON. . First time u do a password pop up appears. May not appear again so write it down if you need to.
2nd device. Scan for wireless connection.
Pick yours
Type password.
Click connect and u should have it. This is not the blue tooth way to connect but I don't see why you would need that anyway. MAKE SURE YOUR PHONE IS IN VISIBLE MODE!
Good luck-
Phil