Thomlampo's profile

Wed, Jan 20, 2021 9:00 AM

Hotspot not working after plan switch

My hotspot is not working after switching to unlimited plan. I can connect another device to my phone's hotspot, but the internet does not work.


Boost Care


2.9K Messages

9 m ago

Hello, Thomlampo. I'm sorry to hear your hotspot is not working. Please send us a private message with your phone number and PIN so we can assist you.


To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.