md_rick_o's profile

Sun, Nov 24, 2019 12:00 PM

Change Plan From 50 to 35 Proces

So i started with the $50 plan with Unlimited Data/Talk/Text. We do not need the Unilimited data and will be dropping to the $35  plan. If i just paid for the 50 what happens if i change "right now". Does it charge a new 35 or does the 50 cover the new plan with a 15 balance for the next month so i'll only pay 20 at next pay date?

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Accepted Solution

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3.4K Messages

1 y ago

Hi, md_rick_o. You must change the plan before you make the payment. If you change the plan right now, it will charge a new $35. Wait until the next due date to make the change before making the payment.

2 Messages

1 y ago

Thanks, since i could't find anything on the site i figured that it was the case. THANKS