Ask a Question
Find a Store
Sun, Jul 26, 2020 10:00 PM
5 m ago
1 y ago
Hi there Lacunaserenity. Thank you for contacting us. So sorry, the Virgin mobile account was forward to Boost to continue. To unlock a device, it needs to complete the 12 months activation period. victor12
10 m ago
Hello, @Star_Gazer. We sincerely apologize for this experience. Can you please send us a DM?
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
9 m ago
I've been a Boost Mobile customer for many years on the unlimited plan with no throttling. Now I have a data cap of 35gb. Technically, Boost has defaulted on the service plan I'm paying for. Seems to me, a class action law suit is in order since Boost is no longer providing the service I'm paying for. Of course 2gb speeds essentially means NO data service. Boost knows this and their trickery is not appreciated. I am looking for a new phone service because Boost is lying to me.
8 m ago
I was thinking about switching for a while and reading these comments finally opened my eyes. This new update is ridiculous and only proves how little Boost cares for their customers. Definitely won't be recommending this company to anyone I know