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Sun, Jul 26, 2020 10:00 PM
5 m ago
1 y ago
What the person is saying is that since Dish bought Boost Mobile, it has defaulted on providing the service plan (unlimited data/no throttling) we signed up for and are still paying for even though Boost no longer provides the plan we signed up for. One of the deceitful business practices I've ever seen.
8 m ago
Hi, JMGCrest! Sorry for the confusion. Please send me private message with a brief explanation on what's going on to further assist you.
They keep saying "Please send us a private message to further assist you" over and over again, and hey; I did exactly that. You know what it got me? They brought up that I can buy extra 1Gb chunks at $5 a pop, to my supposed unlimited plan, and that I should really try connecting my phone to Wi-Fi instead of using up that "unlimited" 35Gb of data. Except if I could connect to a Wi-Fi network at my work, I wouldn't have purchased an unlimited data plan in the first place.
Luckily, I've already found another provider that will still work without changing any of my family's phones and we will be switching over before the end of the current billing cycle. Enjoy your 2G speeds.
Hello, Mariner. So sorry to hear about this experience. We want to help! Can you private message us with your phone number and PIN so we can take a closer look?
I was VirginMobike subscriber kicked over to Boost Never gas a problem with caps while with VM past 7 years. I had $40 plan and last month went over cap. First time ever. So on 7/31 I upgraded to $50 plan for 4g and unlimited talk text and data. NowherE on the page of plan details was an cap mentioned. However buried within Boost volumes of pages the 35GB cap is mentioned. I find this odd that the other plans mention a specific cap. So I signed up. Speeds aren’t any faster and within t20 days I had exceeded the 35 GB. I call BS. And ripoff and for last 10!days 2GB completely unusable. I’m looking for a better carrier and better service