How do I remove an Add On?

Question

I decided to add on the $5 Mexico plan while I was away in Mexico, but I don't need it anymore. I tried to remove it, but there's no option to do so. I don't want to be paying for something that I no longer need, so I hope someone on here can help me remove the add on.

jalopez81 · Answer

Hi there, lleanos. Thanks for contacting us. We'd like to have a look at the account. Please, send us your phone number and PIN.

dyunikon · Answer

I need help removing an add-on as well

Annie1424 · Answer

Hi there, @dyunikon. Please send us a private message with your phone number and pin. We'd love to help.

Josenicolas14 · Answer

I would also like to remove an add on but I never actually added this on.

Francisco3616 · Answer

Could I get some help removing them as well?

JuLopez · Answer

I want to remove Juega ya add on that was added to my plan.I would appreciate it if you can help me.

JuLopez · Answer

Same here they added Juega ya without my permission.

Kira_M · Answer

Hello, @JuLopez. Thank you for stopping by. Please send us a private message to further assist you. -Kira_M.

MichaelDe · Answer

Can you please send us a private message with the details, so we can work through this?

JuLopez · Answer

Hello they have added Juega Ya without my permission .How can I remove the add on Thanks

lleanos

How do I remove an Add On?

Responses

jalopez81

dyunikon

Annie1424

Josenicolas14

Francisco3616

JuLopez

JuLopez

Kira_M

MichaelDe

JuLopez