lleanos's profile

Newbie

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1 Message

Fri, Jan 4, 2019 11:00 AM

How do I remove an Add On?

I decided to add on the $5 Mexico plan while I was away in Mexico, but I don't need it anymore. I tried to remove it, but there's no option to do so. I don't want to be paying for something that I no longer need, so I hope someone on here can help me remove the add on.

Responses

jalopez81

Boost Care

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2.4K Messages

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840 Points

2 years ago

Hi there, lleanos. Thanks for contacting us.

 

We'd like to have a look at the account. Please, send us your phone number and PIN. 

Groupie

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2 Messages

a year ago

I need help removing an add-on as well 

Annie1424

Boost Care

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1.8K Messages

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1K Points

a year ago

Hi there, @dyunikon. Please send us a private message with your phone number and pin. We'd love to help.

Newbie

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1 Message

a year ago

I would also like to remove an add on but I never actually added this on.

Groupie

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2 Messages

a year ago

Could I get some help removing them as well?

Enthusiast

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3 Messages

8 months ago

I want to remove Juega ya add on that was added to my plan.I would appreciate it if you can help me.

Enthusiast

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3 Messages

8 months ago

Same here they added Juega ya without my permission.
Kira_M

Boost Care

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1.7K Messages

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1.6K Points

8 months ago

Hello, @JuLopez. Thank you for stopping by. Please send us a private message to further assist you. -Kira_M.

MichaelDe

Boost Care

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418 Messages

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650 Points

8 months ago

Can you please send us a private message with the details, so we can work through this? 

Enthusiast

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3 Messages

8 months ago

Hello they have added Juega Ya without my permission .How can I remove the add on Thanks