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Sun, Jul 26, 2020 10:00 PM
3 d ago
8 m ago
9 m ago
Hello GryohonT. We understand your concern. We're happy to answer any question that you may have regarding your plan. Please send us a private message so we may work directly with you.
You can send a private message by clicking on an agent's name, then selecting the message option from the profile page.
The site and app both say that the $60 plan has unlimited high-speed data
1 m ago
Did you ever find a solution?
2 m ago
Hi, GryohonT! Please send me a private message to further assist you.
The site and app Both say that the $60 plan has unlimited high-speed data
It's getting started with me next month if they don't lift these data caps over a $60.00. I feel like I am overpaying the bill.
I am experiencing the same problem. I even brought up the issue on a unofficial Facebook group page owned by non employees that do not work for Boost Mobile. I am paying $60.00 for unlimited talk, text and data., and I am on the 35 GB / month data cap.
Hey there, gccradioscience! We'd be happy to help you. Please send us a private message with the details.
You know what I did? I freezed the mobile data to 0.2 GB and saved it when I am not connected to a WiFi network, but still I am going to end up leaving my phone at home and just use it at home only since 35 GB of data is going to be used up by Facebook, Google, and the Android applications. I am going to keep it at home until I stop paying the bill, and switch to a new carrier. I don't have time to take the phone out, the battery ends up going dead on me while I am out, and end up running out of data due to background Android activities. I signed up for Unlimited Data paying $60.00 a month, and I feel tricked and cheated out of my own plan that I paid for. I guess WiFi is all the phone is going to be connected for the being until these data caps have been lifted. I left my phone at home when I was with Verizon, and now I am going to leave the phone at home with Boost Mobile limited service. Basically switching the data on and off will help save me data, especially when I am not using it. I have to treat my smart phones data flow like a dial up connection and treat it like a modem.
Totally agree, limiting speeds to 2G renders data useless. My phone has been practically useless because I don’t have WiFi at home, and whatever spotty coverage the 2g speeds give me while I’m out and about make it so my phone stays in my pocket. If this keeps up I’ll happily find another service.
You don't even need to hit the 35 gig cap. Boost starts throttling me at random, any time of the month. I've only used 12 gigs of LTE as of this post, and yet I'm down to dial-up speeds. Boost is a bunch of crooks. I can't wait to move away from them after 7 years.
Hi LeviS. Thanks for bringing this to our attention. We’re sorry about the situation you are experiencing. Please send us a private message, so we can assist you further. Thank you. ~AmyM25
Hi there BigSaint_Da_RoadRunna
Thank you for contacting us. We have marked your messages as private to be able to assist you best. How may we help you today?- Victor21