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Fri, Feb 26, 2021 8:03 PM

HELP New phone but my nationwide sim won't work it says it needs Expanded

HELP i have new phone but my nationwide sim wont work it says it needs Expanded... will this change my phone number?

Responses

Boost Care

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3.5K Messages

2 m ago

Hello @whitlax Thank you for reaching out to us. This will not change your phone number. You'll only join the new network. Did the device come with a SIM card? Are you trying to use a SIM card that's already attached to a previous device?


- Joy1713

Boost Care

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3.5K Messages

We apologize for the mistake. We've explained in the first message that the phone number will not change. There's not need to worry, because the phone number will not change.
- Joy1713

10 Messages

So just to make sure i understand, all i need to do is purchase a new Expanded SIM card at a local retailer?

Boost Care

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3.5K Messages

Yes, that's correct. 
- Joy1713

10 Messages

wonderful thank you so much!!!!

Boost Care

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3.5K Messages

You're welcome. We remain at your service. 
- Joy1713