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Sat, Jul 3, 2021 3:30 AM

Getting "something went wrong, please try again later" while trying to Swap Devices

upgrading from an iphone 8 to an iphone 12 pro max. I have been trying to swap and ive installed the provided "extended network" sim card that came with the new phone and filled out the required info. but whenever i submit it, i get "something went wrong, please try again later" in a red box. I have tried this on both my laptop and my phone.

Accepted Solution

5 Messages

4 m ago

Found a fix, If you are having this issue, make sure to check your CCID on the PHYSICAL card that came with the sim card. it will be the set of numbers under the bar code closest to the bottom. apparently my CCID actually had a letter at the end of it which was not displayed in my phones settings under Settings>General>About.