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Thu, Oct 14, 2021 5:50 PM

Delay in receiving text messages

Text messages being sent to me are being delayed by a few hours and sometimes it's up to a day now when I receive them and it's getting worse every week. I've had Boost for 8 years now living in various parts of the country and this has never happened before. Right now it's looking like my only solution is to change carriers

Accepted Solution

Boost Care

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536 Messages

5 d ago

Hello! We know it's frustrating when text messaging isn't working properly. Please call us at 1-833-502-6678 so we can get this issue escalated. 

2 Messages

4 d ago

Called, spoke to someone, he did his best to troubleshoot the issue but the situation is still not resolved. Sorry to say but I'm going to continue exploring the option of switching to another carrier before my next payment due date