geekguy's profile

Sat, Nov 20, 2021 7:03 PM

Activating New Sim -- Do I need to call CS or can it be done via chat?

I received my new sim for the expanded network. The instructions in the box said to call customer service or visit a store.  Can the activation be done through chat, too?  (or just on the phone or in-person?)

25 Messages

2 m ago

Yes, the new SIM can be activated via chat.  (I did mine via chat.)

6 Messages

@BellasMomToo Thanks!  I'll give it a try on chat.