Unexplained charges for non-existent incoming texts
I'm being charged for dozens of incoming texts that were never received, apparently due to a system billing problem. Despite many hours on the phone with Boost customer service and multiple escalation,s nothing has been resolved. Text blocking is not possible as I never receive any texts, so there is no number to block. Boost has been unable to identify where the supposed texts are coming from. Totally frustrated former Virgin Mobile customer.