Ask a Question
Find a Store
Mon, Jul 3, 2017 7:00 AM
1 m ago
4 y ago
Good morning SamanthaB and thank you for contacting us! We'll be pleased to help you!
To carry out the balance transfer process, please send us a private message including the mobile number and PIN code from both accounts.
Looking forward to your reply!
i would like to transfer money one account over to another thank u
Hello leonard1! Unfortunately, you cannot transfer your balance from your account to another.
Hey there, Taneshia30! Sorry for the late reply! We're sorry, but we can't move the money from one account to another account, even if you know who the other account belongs to.
If you have a Re-Boost card or a credit card, we can help you add money to that account, but we can't transfer it from a different account.
We truly apologize for the inconvenience this may cause.
Hi there, Cece_scene! We replied to your private message.
I am having this same issue. I was not aware that I could only make payments from my father's account since he is primary. I paid for two months and now I cannot even use my own phone. I need to have the money transferred.
3 y ago
were you able to get that transfered?? i made the same mistake
Hi, Obey! Thank you for contacting us. We're sorry, but I can't move the money from one account to another account, even if you know who the other account belongs to. If you have a Re-Boost card or a credit card, I can help you add money to that account, but I can't transfer it from a different account. We apologize for any inconvenience this may cause you.
We remain at your service. If you have any other question, just let us know.
Hi there, @Brandon0815! Definitely want to look into this for you. Please send us a Private Message with the phone number and PIN of the Primary and Secondary account.