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Thu, Sep 13, 2018 9:00 AM
Hi there i made two payment for my phone bill and i thought i canceled one of them can i get the money back or it just stays there for my next phone payment
2 d ago
3 y ago
Hi, DeadZone. We would like if you send us a PM with your phone number and PIN code so we can submit your refund request.
I need to get my payments refunded plz bc it made me double pay for some reason
3 m ago
Hi again, @DeadZone We've sent you a private message with the following information: "The case number for your refund request is: (See original case number in the PM we sent you). You will receive a refund in 7 to 10 business days."
didnt get the refund yet
Hello, @Chiki2917. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
2 y ago
Hello, Goose! We definitely want to look into this for you. Why would you need a refund?
Thanks for responding. How about we take a closer look? Please send us a private message with your phone number and pin code to verify your account.
Hello! It’s a pleasure to assist you. Please send us a private message with your phone number and pin code.
Hi, I am out of the country and will not be using my phone for the next month. My payment was automatically made and I would like a refund since I will not be using my phone at all for the month.
Don’t you fret, isabelgalvez2! We’ll get you all sorted out. Once you get back to the United States, please contact us so we can issue the refund for you.