Kluciano27's profile

Fri, Jan 17, 2020 2:00 AM

Refund after switch

I paid my bill for my 2 kids phone on 12/18/19. On 12/24 I switched my kids phones over to xfinity mobile so we could all be on one bill. I would expect to be refunded for the 3 weeks of service but haven't heard anything. Also I can no longer log in to chat with a representative since the account info is based on the phone number. When will I receive a refund?

Responses

2 Messages

1 y ago

Why????

Boost Care

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3.4K Messages

1 y ago

If Services are terminated before the end of your invoicing cycle, we won’t prorate charges to the date of termination and you won’t receive a credit or refund for any unused Services. This information is found here

Boost Care

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3.4K Messages

1 y ago

Hey there, Kluciano27! We apologize for the inconvenience, though we are not able to refund the remaining time of your service.