Groupie
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2 Messages
Phone order cancelled?
I ordered a new phone. And I checked the order today only to find that my express shipping new cell phone was cancelled. What’s going on? Why don’t I get my phone anymore?? It’s charged me 50$, but the order says it was cancelled!!!
Responses
jarnoldpcpro
Enthusiast
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2 Messages
a year ago
2. The credit card i used the first handful of times is the same one i use for paying my monthly billing. The other two i have tried using i have used continuously online to make purchases snd never any issues until i use them to buy s phone from boost.
3. I have tried chrome, firefiren and ternet Explorer as my Browser
4. No block from bank to purchase on line.
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Victor21
Boost Care
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2.8K Messages
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2.1K Points
a year ago
Hi there jarnoldpcpro. Please verify the following steps to help you place an order online:
1. Please make sure the Billing and shipping address are the same
2. Please make sure you're using a valid credit card.
3. It is best if you use Internet Explorer as your Browser
4. Verify if your credit card has a block from bank to purchase on line.
Please verify these options if you continue to have issue please let us know.
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Cailin1828
Accomplice
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37 Messages
a year ago
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Victor21
Boost Care
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2.8K Messages
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2.1K Points
a year ago
Hi there Cailin. Are you still in need of assistance? Victor21
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Cailin1828
Accomplice
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37 Messages
a year ago
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Cailin1828
Accomplice
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37 Messages
a year ago
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miyonaervin
Enthusiast
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1 Message
a year ago
I ordered an iPhone 11 yesterday and when I went to check the status, it said canceled as well. They took the money and I'm not if I will be getting my phone or not. HELP PLEASE!
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