Smiley00824's profile

Mon, Mar 4, 2019 8:00 PM

Ordering a phone

I was wondering how many had they money taking trying to buy a phone ...i purchase a phone yesterday they took the money never gave me confirmation number and now i have talk to 6 people nobody sim to know anything

Responses

Boost Care

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2.8K Messages

2 y ago

Hi, Smiley00824. We're sorry to hear about this experience. We will be happy to assist you today. Just to confirm, did you check your Spam/Junk folder? Most of the times, our e-mails go to that folder.

6 Messages

2 y ago

Nothing..

Boost Care

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3.6K Messages

2 y ago

Oh, I see! When you placed the order at the end where you able to see an order confirmation key number?

6 Messages

2 y ago

Nope 😔 it just went back to the home screen

6 Messages

2 y ago

When i called they even said they see the money Has been taken but still no confirmation number told me to wait ......but nothing

Boost Care

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3.6K Messages

2 y ago

When you called customer service?

6 Messages

2 y ago

Why?

Boost Care

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3.6K Messages

2 y ago

Can you please send me a private message, with your phone number and PIN?

 

To send me a private message, please click on my username and select to send a private message.

6 Messages

2 y ago

Yes

Boost Care

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3.6K Messages

2 y ago

This information is needed to access your account. If you feel more comfortable talking to a representative over the phone, you can contact customer service instead at 1-866-402-7366.